Return and Refund Policy

1. Cancellation Policy

Orders can be cancelled through our website before they are shipped. Once an order has been shipped, it cannot be cancelled through our website.

2. Return and Exchange Policy

1. Returns and exchanges are available only for eligible products. The specific return eligibility and conditions are mentioned on the respective product pages.
2. For most eligible products, customers can request a return or exchange within 3 days from the date of delivery.
3. Return or exchange requests must be submitted within this 3-day period. Requests submitted after the applicable return window will not be accepted.
4. Products must be unused and unwashed, with their original packaging and tags intact.
5. Customized products are not eligible for return or exchange.
6. If pickup service is unavailable at the customer's location, the customer may be required to ship the product to our designated return address.
7. Return or exchange shipping charges may apply, depending on the circumstances and the applicable product policy.

3. Refund Policy

Refunds are applicable in eligible cases, including product quality issues, incorrect size, color or design, and missing, incorrect or damaged items in a combo order, subject to verification.

Once the returned product has been picked up or received and the return has been verified, the refund will be processed within 7 working days. The refund will be issued through the original payment method, wherever applicable.

4. Return Conditions

• Products must be unused and unwashed.
• Original packaging and tags must be intact.
• Customized products cannot be returned or exchanged.
• Return or exchange requests must be submitted within the applicable return window specified above or on the respective product page.

For assistance with returns, exchanges or refunds, customers can contact our customer support team using the contact details provided on our website.